Sep 18, 2023

Your feedback can be better than "Looks Good to me (LGTM)"

Design

Madhuri

Sep 18, 2023

Your feedback can be better than "Looks Good to me (LGTM)"

Design

Madhuri

Sep 18, 2023

Your feedback can be better than "Looks Good to me (LGTM)"

Design

Madhuri

Sep 18, 2023

Your feedback can be better than "Looks Good to me (LGTM)"

Design

Madhuri

If you have heard feedback which goes like this "Looks good to me."

What the feedback feels like: Woo-hoo! My design is working, yay!
What the feedback actually means: It's alright, let's move on.

After a lot of experience failing to ask the right questions, we've found these pointers have helped us elicit better feedback:

  • Process of getting feedback should be conducted like a workshop. 
    The facilitation skills really pay-off to help your people get in the mode and get ready for the session ahead of them. 

  • Setting the context and problem you are solving for feedback:
    - Let people know what problem you are trying to solve quickly.
    - Also, mention what you have accomplished and your progress.
    - Be direct & specific so that they do not focus on aspects that are not ready.

  • Start with options to streamline the process and avoid impatience.
    - Showcase edge-case and use-case thinking by opening up the options.
    - Exhibit pattern-level thinking by showing versions in granular-level screens.

  • Collect Feedback the Next Day (If Possible)
    People tend to connect the dots better when there's a break, and they have time to think about the design. I've observed better design feedback shared after a day has passed and followed up on.

  • Ask them: what's good, bad, and ugly?
    I've found when we ask for specific feedback, it provides specific answers on what's good, bad, and ugly. This makes it easier for people to distill feedback.

  • For the next time you review the same problem, 
    - Show them the before and after. This way, you can provide context and demonstrate the newest possible solution to your stakeholders.


Good luck and Happy Feedback time!

If you have heard feedback which goes like this "Looks good to me."

What the feedback feels like: Woo-hoo! My design is working, yay!
What the feedback actually means: It's alright, let's move on.

After a lot of experience failing to ask the right questions, we've found these pointers have helped us elicit better feedback:

  • Process of getting feedback should be conducted like a workshop. 
    The facilitation skills really pay-off to help your people get in the mode and get ready for the session ahead of them. 

  • Setting the context and problem you are solving for feedback:
    - Let people know what problem you are trying to solve quickly.
    - Also, mention what you have accomplished and your progress.
    - Be direct & specific so that they do not focus on aspects that are not ready.

  • Start with options to streamline the process and avoid impatience.
    - Showcase edge-case and use-case thinking by opening up the options.
    - Exhibit pattern-level thinking by showing versions in granular-level screens.

  • Collect Feedback the Next Day (If Possible)
    People tend to connect the dots better when there's a break, and they have time to think about the design. I've observed better design feedback shared after a day has passed and followed up on.

  • Ask them: what's good, bad, and ugly?
    I've found when we ask for specific feedback, it provides specific answers on what's good, bad, and ugly. This makes it easier for people to distill feedback.

  • For the next time you review the same problem, 
    - Show them the before and after. This way, you can provide context and demonstrate the newest possible solution to your stakeholders.


Good luck and Happy Feedback time!

If you have heard feedback which goes like this "Looks good to me."

What the feedback feels like: Woo-hoo! My design is working, yay!
What the feedback actually means: It's alright, let's move on.

After a lot of experience failing to ask the right questions, we've found these pointers have helped us elicit better feedback:

  • Process of getting feedback should be conducted like a workshop. 
    The facilitation skills really pay-off to help your people get in the mode and get ready for the session ahead of them. 

  • Setting the context and problem you are solving for feedback:
    - Let people know what problem you are trying to solve quickly.
    - Also, mention what you have accomplished and your progress.
    - Be direct & specific so that they do not focus on aspects that are not ready.

  • Start with options to streamline the process and avoid impatience.
    - Showcase edge-case and use-case thinking by opening up the options.
    - Exhibit pattern-level thinking by showing versions in granular-level screens.

  • Collect Feedback the Next Day (If Possible)
    People tend to connect the dots better when there's a break, and they have time to think about the design. I've observed better design feedback shared after a day has passed and followed up on.

  • Ask them: what's good, bad, and ugly?
    I've found when we ask for specific feedback, it provides specific answers on what's good, bad, and ugly. This makes it easier for people to distill feedback.

  • For the next time you review the same problem, 
    - Show them the before and after. This way, you can provide context and demonstrate the newest possible solution to your stakeholders.


Good luck and Happy Feedback time!

If you have heard feedback which goes like this "Looks good to me."

What the feedback feels like: Woo-hoo! My design is working, yay!
What the feedback actually means: It's alright, let's move on.

After a lot of experience failing to ask the right questions, we've found these pointers have helped us elicit better feedback:

  • Process of getting feedback should be conducted like a workshop. 
    The facilitation skills really pay-off to help your people get in the mode and get ready for the session ahead of them. 

  • Setting the context and problem you are solving for feedback:
    - Let people know what problem you are trying to solve quickly.
    - Also, mention what you have accomplished and your progress.
    - Be direct & specific so that they do not focus on aspects that are not ready.

  • Start with options to streamline the process and avoid impatience.
    - Showcase edge-case and use-case thinking by opening up the options.
    - Exhibit pattern-level thinking by showing versions in granular-level screens.

  • Collect Feedback the Next Day (If Possible)
    People tend to connect the dots better when there's a break, and they have time to think about the design. I've observed better design feedback shared after a day has passed and followed up on.

  • Ask them: what's good, bad, and ugly?
    I've found when we ask for specific feedback, it provides specific answers on what's good, bad, and ugly. This makes it easier for people to distill feedback.

  • For the next time you review the same problem, 
    - Show them the before and after. This way, you can provide context and demonstrate the newest possible solution to your stakeholders.


Good luck and Happy Feedback time!

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Improve your App in 7 days with a UX Audit

Cut the fluff and achieve outcomes that make your business move faster and offer a better user experience for your users with our Audits. Get real results that matter.